SPOTES

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Public Initiative
National
Federation

Last updated: 2021-10-20 01:04

Strategic Goals

To enhance the IT service experience for French civil servants.

Solutions Developed / Used

A catalogue of cloud and IT services.

Description

Start Date	01/01/2019
Project Focus	Broker Enabler Operator
Geographical Scope	National
Keywords	Federation
Cloud Delivery Model	IaaS PaaS SaaS
Cloud Deployment Model	Enterprise Private Hybrid
Project Life-Cycle Stage	Small Scale Deployment
Industry	Public Administration

Stakeholders

Public Sector

DINUM (France) (France)

Ministère de l'Interieur (France)

Ministère de la Transition écologique et Solidaire (France)

Tipology	Mix of funding from the Ministry and fees for service.

⭐ Good Practice Description

SPOTES is a marketplace for IT services for government employees that the Ministry of Ecological Transition is developing and piloting on behalf of French government digital agency DINUM. The marketplace is now running on the ministry’s private cloud and is based on OpenStack.

Success Factors

Governance and Organizational Structure	The main challenge was to shift the focus from IT assets to a user-oriented service value chain. To tackle these challenges a join governance committees were set up and a common service taxonomy and key performance indicators were defined. Moreover, access to services was granted to all ministries by offering different authorisation profiles/roles. The gain knowledge is shared through events, seminars.

Governance and Organizational Structure

The main challenge was to shift the focus from IT assets to a user-oriented service value chain. To tackle these challenges a join governance committees were set up and a common service taxonomy and key performance indicators were defined. Moreover, access to services was granted to all ministries by offering different authorisation profiles/roles. The gain knowledge is shared through events, seminars.