eSPAP - Entitade de Servicos Partilhados da Administracao Publica
⭐ Good Practice Description:
eSPAP is the largest shared service entity of the Portuguese national government. It was established in 2012, to secure the development and provision of shared services within the public administration, and design, manage and evaluate the national procurement system and the state fleet management, supporting the development of strategic policies of information and communication technologies (ICT) of the Ministry of Finance.
Success Factors:
| Governance and Organizational Structure | From an organizational point of view, eSPAP has a flat structure with business units aligned to each line of service. Furthermore, the eSPAP Board is supported by a dedicated strategic planning and management control unit, which ensures strategic alignment and coordination of continuous improvement across the individual lines of service |
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Stakeholders
Strategic Goals
The Government Shared Services Entity (eSPap) was established by Decree-Law n.º 117–A/2012, June 14, to secure the development and provision of shared services within the public administration, as well as design, manage and evaluate the national procurement system and ensure the state fleet management, supporting the development of strategic policies of information and communication technologies (ICT) of the Ministry of Finance, providing planning, design, implementation and evaluation of technological computerization initiatives for the respective departments and agencies.
The Public Administration Shared Services Entity, IP (eSPap) has the mission of ensuring the development and provision of shared services within the scope of the Portuguese Public Administration
Solutions Developed / Used
as well as designing, managing and evaluating the national purchasing system and ensuring the management of the PVE, supporting the definition of strategic policies in the areas of information and communication technologies (ICT) of the Ministry of Finance, ensuring the planning, design, execution and evaluation of the technological computerization initiatives of the respective services and bodies.
Description
Start Date
Project Focus
- Broker
Geographical Scope
- National
Keywords
- Cloud
- Federation
Cloud Delivery Model
- IaaS
Cloud Deployment Model
- Hybrid
Project Life-Cycle Stage
- Operational Deployment
Industry
- Finance
- Professional Services
- Public Administration
Industry
- Green Deal